Data Privacy
Eucalyptus Grove Counseling
Effective Date: March 02, 2026
Eucalyptus Grove Counseling is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.
This policy is designed to comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
1. Information We Collect
We may collect the following categories of personal information:
Identifiers
Name
Email address
Phone number
Mailing address (if provided)
Professional or Service-Related Information
Information submitted through intake forms, appointment requests, or contact forms
Internet or Electronic Activity
IP address
Browser type
Pages visited
Date and time of access
Sensitive Personal Information
If you become a client, we may collect sensitive personal information related to mental health and treatment as part of providing counseling services. This information is handled in accordance with professional confidentiality standards and applicable laws.
2. How We Use Your Information
We use personal information to:
Respond to inquiries and schedule appointments
Provide counseling and related services
Maintain client records
Improve our website and services
Comply with legal, ethical, and regulatory requirements
We do not sell personal information.
3. Confidentiality of Counseling Records
Information shared in counseling sessions is confidential and protected by professional ethics and applicable law.
Exceptions to confidentiality may occur when required by law, including:
Risk of serious harm to yourself or others
Suspected abuse or neglect where reporting is legally required
Court orders or other legal obligations
These limits to confidentiality are explained during the intake process.
4. How We Share Information
We do not sell or rent your personal information. We may share information only in the following situations:
With service providers (such as website hosting or scheduling platforms) who assist in operating our services
When required by law or legal process
To protect safety, rights, or property
All service providers are expected to safeguard personal information appropriately.
5. Data Retention
We retain personal information only as long as necessary to:
Provide services
Maintain required professional records
Comply with legal and regulatory obligations
Retention periods may vary depending on professional licensing and legal requirements.
6. Your California Privacy Rights (CCPA/CPRA)
Right to Know
Request information about
Categories of personal information collected
Sources of information
Purpose of collection
Categories of third parties with whom information is shared
Right to Access
Request a copy of personal information we maintain about you.
Right to Correct
Request correction of inaccurate personal information.
Right to Delete
Request deletion of personal information, subject to legal or professional recordkeeping requirements.
Right to Limit Use of Sensitive Personal Information
Sensitive personal information is used only for providing counseling services and not for marketing purposes.
Right to Non-Discrimination
You will not be treated differently for exercising your privacy rights.
To exercise these rights, contact us using the details below.
7. Cookies and Website Analytics
Our website may use cookies or analytics tools to understand how visitors use the site and to improve performance. You may disable cookies through your browser settings.
8. Data Security
We take reasonable administrative, technical, and physical safeguards to protect personal information, including:
Secure record storage
Password-protected systems
Limited access to confidential files
No system can guarantee absolute security, but we take reasonable steps to protect your information.
9. Third-Party Services
We may use third-party services such as:
Website hosting providers
Scheduling platforms
Email services
These providers have their own privacy policies governing how they handle personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact:
Eucalyptus Grove Counseling
EucalyptusGroveCounseling@gmail.com
Email:
707-514-0250
Phone: